Warranty and Service Plans

Extended Service Plan (ESP)

Item	Extended Service Plan	One Year ESP Standard Warranty
Price	A220™ - US$399 A221™ - US$499 Sts™ - US$299 S-Lite™ - US$199 AutoMate™ - US$199 S2™ - US$299 S3™ - US$399 eDriveTC™ - US$299 BaselineX Rover - US$199 BaselineX™ - US$499	Free (Outback S-Lite and AutoMate product come with one-year standard warranty, not ESP.)
Term	3 Years (Additional 2 Years Over Standard) 2 Years Offered for Outback S-Lite and AutoMate	1 year
Exchange Service	Yes	Yes
Software Revision Updates	Free	Free
Software Revision Installation	Provided by Customer or OGC™.	Provided by Customer or OGC™.
Damage Due To Power or High Voltage Electrical Surge	Covered	Covered
Damage During Shipments	Covered	Covered
Damage After Customer Receipt	Not Covered	Not Covered
Shipping, Customer to Outback	Outback Paid (Ground Service)	Outback Paid (Ground Service)(Excludes S-Lite and AutoMate Standard Warranty)
Shipping, Outback to Customer	Outback Paid -Ground (NDA & Saturday Delivery extra)	Outback Paid (Ground Service)

Warranty & Returns

For assistance with any return or warranty questions, please call Outback Customer Service at (800) 247-3808 in the U.S. or (866) 888-4472 in Canada.

Email Customer Service

Have a question or a comment? Send us an email and we'll be glad to get back to you as soon as we can.